Frequently Asked Questions
- Why am I not able to see a participant’s data in the portal?
- Do the participants have access to their data?
- How Can I Confirm the Skyn is Powered On and Connected?
- How Long Does the Skyn Battery Last?
- What Does Each LED Light Color Mean?
- How Can a Researcher Access the BACtrack Skyn Researcher Portal?
- How Can Researchers or Participants Access the BACtrack Skyn App?
- What iOS Devices Are Compatible With BACtrack Skyn?
- What payment types are accepted?
- If a participant's BACtrack Skyn gets unpaired from their iPhone, will it still collect data?
- What are the Proper Ways to Clean or Disinfect the Skyn?
- What do I do if a participant's BACtrack Skyn is no longer pairing with the app?
- What do negative TAC values mean and how can I interpret them?
- What is an example of a Skyn data pattern?
- If the Bluetooth on a participant's iPhone turns off, will BACtrack Skyn still collect the data?
- Is BACtrack Skyn Waterproof?
- Is BACtrack Skyn Available for Android?
- What Are Best Practices for Wearing Skyn?
- Continuing Performance Refresh Program
- What data do we receive from the BACtrack Skyn for the participant?
- What payment types are accepted?
- Are Skyns compatible only with iOS devices?
- Is there a system in place to clean data for ‘noise’ and false spikes?
- How Can a Researcher Export Data From the Portal? Are Any Filters Available?
- How Can a Researcher Interpret Temperature and Motion Data?
- How Can a Researcher View and interpret TAC and BAC Data?
- How Does BACtrack Skyn Work?
- How Does a User Transfer Data from the Skyn to the Skyn App?