General

Compatibility

• What are the Proper Ways to Clean or Disinfect the Skyn?
• How Will the Use of Hand Sanitizer Affect TAC Results?

Frequently Asked Questions

• Why am I not able to see a participant’s data in the portal?
• Do the participants have access to their data?
• How Can I Confirm the Skyn is Powered On and Connected?
• How Long Does the Skyn Battery Last?
• What Does Each LED Light Color Mean?
• How Can a Researcher Access the BACtrack Skyn Researcher Portal?

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Troubleshooting

• What Size Should I Get?
• How Long Does it Take the Skyn to Charge?
• How do we send our security survey for completion?
• How much does BACtrack Skyn cost?
• How Can a Researcher Interpret Small Spikes in the Data?
• What data export/filetypes will be available?

Device

• How Can I Find the Skyn Serial Number?
• How Much Data Can Be Stored on the Skyn Hardware Itself?
• What Are Some Products That May Impact TAC Levels?
• Can a Researcher Use One iOS Device with Multiple Skyns?